About the Company: In 1916 Leon Leonwood (L.L.) Bean started his company with his golden rule: "Sell good merchandise at a reasonable profit, treat your customers like human beings, and they will always come back for more." To this day, L.L.Bean remains dedicated to customer satisfaction.
Products: Besides the L.L.Bean brand of products, you'll find other quality name brands sold at L.L.Bean. L.L.Bean is best known for their apparel, but they also sell a wide variety of outdoor gear for camping, hiking, fishing, hunting, canoeing, kayaking, and cycling.
Pricing: Products with the L.L.Bean name brand carry a premium price, but you get what you pay for. Most other items are competitively priced.
Guarantee/Return Policy: All L.L.Bean products carry a 100% satisfaction guarantee. If you're not satisfied with your purchase, L.L.Bean will either replace it or give you your money back.
Shipping Information: Shipping charges are based on the order total and vary from $4.50, for orders up to $25, to $11.95, for orders over $150. Orders are usually delivered within 3 to 4 business days. Orders may be shipped by standard shipping or 2-day Express. Additional charges may apply for express shipping. L.L.Bean also ships to Canada and international.
Contact Information:
- Mailing address: L.L.Bean Inc., Freeport, ME 04033
- Retail store locations:
Freeport, Maine, McLean, Virginia, Columbia, Maryland, and Marlton, New Jersey ] - Factory store locations:
Maine, Delaware, Maryland, New Jersey, New Hampshire, Oregon, and Virginia - Customer service: 1-800-441-5713 anytime
- Website: L.L.Bean
Additional Information:
- L.L.Bean provides repair and reconditioning services for their boots and many other products.
- L.L.Bean is committed to respecting and preserving your privacy.
- Get the L.L.Bean Visa and shipping is free when you use it to pay for L.L.Bean purchases.
- Use L.L.Bean's Park Search to find details on campgrounds in over 2,200 public parks.
- Need help? Chat live with an L.L.Bean customer service representative.
- Learn outdoor skills at L.L.Bean's Outdoor Discovery Schools.
- You can track your orders online too.
Camping guide recommendations: L.L.Bean's products and their customer service are unsurpassed. You will be totally satisfied with anything that you purchase from L.L.Bean. The Web site is loaded with information, resources, and online services to enhance your enjoyment of the great outdoors.
