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REI

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About the Company:

REI (Recreational Equipment, Inc.) started out in 1938 as a cooperative of 25 mountain climbers who wanted to buy quality climbing gear. Today it remains a member-owned cooperative offering quality outdoor gear. Non-members may shop at REI, while members can earn a 10% annual dividend, obtain an REI Visa Card with its own REI rebate, and enjoy other special members-only offers. REI is also very active in the outdoor community with its grants program, volunteer projects, and youth programs.

Products:

Besides the REI name brand, you'll find quality gear by other reputable manufacturers. REI may rightfully be called "the biggest outdoor store on the net." They sell gear for camping, hiking, climbing, cycling, paddling, snow sports, clothing, footwear, and much more. Products are searchable by name, brand, or price range, and they can be sorted by price or listed in a side-by-side comparison.

Pricing:

REI's prices are fair and competitive. Members enjoy special offers and discounts. Even better deals are available at REI Outlet.

Guarantee/Return Policy:

REI offers a 100% satisfaction guarantee. If you are ever dissatisfied with your REI purchase, you can return or exchange it at any REI store or by mail.

Shipping Information:

Shipping charges are based on the order total, and they vary from $5.99 for orders up to $50 to $11.99 for orders over $150.01. Most orders are within 24-48 hours, Monday-Friday. Orders may be shipped by standard shipping, 2nd Day Air, or Next Day Air. Additional charges apply for air shipping. REI also ships to Canada.

Contact Information:

  • Mailing address:
    REI, Sumner, WA 98352-0001
  • Retail store locations.
  • Customer service: 1-800-426-4840
    Mon-Sun, 4 a.m. - 11 p.m. PT
  • Website: REI

Additional Information:

  • Track your orders online.
  • Join REI on cycling trips and other adventures.
  • REI's Website has a feature called "Learn & Share" that offers advice, tips, instructions, and gear lists.
  • REI has Live Help, which allows you to get immediate help from an online REI representative.
  • REI has an online privacy policy whereby any personal information you provide is used for the purpose of processing your order, or to track and analyze overall shopping trends in order to improve product offerings and services.

Camping guide recommendations:

REI is a highly reputable retailer that offers quality camping and outdoor products, as well as great service. You'll find gear for just about any outdoor recreation here, and your satisfaction is guaranteed.
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