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Water's Edge Family Campground, Lebanon, Connecticut

Campground Review from Linda

About.com Rating 1 Star Rating
User Rating 4 Star Rating (1 Review) write a review

From , former About.com Guide

I found out about this campground on the Internet, and I RV camped there in September 2006.

Describe your camping trip:

Right from the moment we walked through the door to check in we found the staff rude and confrontational. I was in total disbelief as to how they would treat and speak to their guests. They have absolutely zero customer service skills. The bathrooms were dirty, because they are rarely cleaned. They were full of spider webs and bugs. Then there was no soap to wash your hands after using the filthy facility. It was too cold for the pool, so the kids kept themselves busy at the lake, but other than that there was not much for them as far as planned activities. We were really looking forward to camping here based on the description on the Internet, but we were very disappointed. It was nothing like it was written up to be.
Pros: Pretty lake.

Cons: Rude and confrontational staff. Dirty restrooms.
Nearby attractions:

Further comments:

We will never go back to the campground and would not recommend it to anyone. There are much better campgrounds close by.

User Reviews

 4 out of 5
Improved, Member Campdmg

It's unfortunate that reviewer ""Linda"" had this unfortunate experience. There have been staff changes since her visit....and things have improved dramatically. I do hope that after three years, ""Linda""' will give Water's Edge another chance. I came to this campground for the first time in fall of 2006, and have since gone ""seasonal"", making this our summer home for six months of every year since. Bathrooms are cleaned twice a day, staff if friendly (busy...but friendly). The seasonals here are all very friendly as well.

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